• Twitter: a government strategy for citizen engagement

    2009-08-04

    Neil Williams, head of corporate digital channels at the Department for Business, Innovation and Skills in the UK, proposes a Twitter strategy for UK government departments. He suggests that Twitter provides a platform for interaction between citizens and government and has published a 20-page departmental strategy template. The GTEC blog has already noted that this strategy doesn't really address how public servants can benefit from using Twitter in their daily work.

  • Ontario VOR Update

    2009-07-14

    The fourth IT Services Vendor of Record was released recently, and Shore is pleased to announce that we have been included on the IT Management Consulting Services arrangement (1023), in addition to the General Management (OSS-076916), Task-based (1019), and Project-Based (1022) agreements.

  • Electronic Health Records: A Texas Model

    2009-07-13

    US Federal government encourages a technology-neutral approach. From the New York Times via nextgov.com.

  • Another way of saying 'form follows function'?

    2009-07-02

    A reminder from CMSwire that, when it comes to content management systems, maybe content should come first.

  • The importance of Search Engine Optimization for government web sites

    2009-07-02

    We came across this article regarding lessons learned by Australian government agencies following the recent bushfires. It seems that government web sites were not competing well with the private sector when it came to search engine optimization: web searches for bushfire information were more likely to return results from nws web sites than results from government agencies. Given how important it is for the right message to be disseminated during emergencies, it seems that SEO is a key area for the Australian government to focus on.

  • Scientific researchers share results using social networking tools.

    2009-07-02

    WorldWideScience.org lets scientists and researchers search international science and technology databases. This latest development allows users to post their results to social networking sites. Via nextgov.com.

  • How to fund an Enterprise 2.0 deployment

    2009-07-02

    This is a great post from the GTEC Blog. Dion Hinchliffe recently gave a talk on how to address resource considerations and other costs when implementing communication and collaboration tools in your enterprise. Cheryl McKinnon at the GTEC Blog notes that enterprises need to plan for change management and ongoing support costs - not just software installation.